Till, stock and books that agree — outlet by outlet
Stock counts that never match, online and in-store orders reconciled by hand, and prices changed outlet by outlet. SenangUrus runs every counter from one catalogue, one stock position and one set of books.
The five problems that bring this sector to us
These are the problem statements we hear in this sector before any software is discussed. None of them are solved by adding another screen — they are solved by two things sharing one record.
Stock counts that never match the system
Every sale, transfer and stock take moves the same ledger, and each outlet sees its own stock position rather than a company average.
Online and in-store orders reconciled manually
Marketplace and webstore orders arrive in the same system as counter sales, with stock deducted from the same pool.
Promotions and pricing changed outlet by outlet
One shared product catalogue holds the prices and variants, and loyalty schemes and campaign offers are set once.
Staff trained differently at every branch
Roles and permissions are set per job, loyalty and returns behave the same way at every till, and outlet performance compares like for like.
No view of what actually sells and what sits still
Sales report by product, by outlet and by period, with low-stock and reorder visibility from the same records.
What SenangUrus actually does about each one
Read down the middle column: each answer names a capability that exists in a shipped module, and the right column links straight to it. Where a capability sits in a higher edition, the chip says so.
| The problem | What the system does | Modules |
|---|---|---|
| Stock counts that never match the system | Every sale, transfer and stock take moves the same ledger, and each outlet sees its own stock position rather than a company average. | DNAStock And Inventory DNAWarehouse Management |
| Online and in-store orders reconciled manually | Marketplace and webstore orders arrive in the same system as counter sales, with stock deducted from the same pool. | DNAMarketplace Connector DNAWooCommerce Connector |
| Promotions and pricing changed outlet by outlet | One shared product catalogue holds the prices and variants, and loyalty schemes and campaign offers are set once. | DNAProduct Variants And Barcodes DNACustomers And Loyalty DNACampaigns And Marketing |
| Staff trained differently at every branch | Roles and permissions are set per job, loyalty and returns behave the same way at every till, and outlet performance compares like for like. | DNAStaff Roles And Commissions DNABusiness Reports And Analytics |
| No view of what actually sells and what sits still | Sales report by product, by outlet and by period, with low-stock and reorder visibility from the same records. | DNASales Reports And Analytics DNABusiness Reports And Analytics |
Modules that matter here — and the ones you can ignore for now
Most businesses in this sector do not need the whole catalogue. This is the shortlist we configure first; everything else stays switched off until it earns its place.
SenangUrus DNA
Single-owner retail from one counter to a handful of outlets, on one catalogue and one set of books.
Add outlets, warehouses and online channels to the same account as you grow — no second system, no second stock file.
How a rollout runs here
- Start with one outlet and the catalogue you actually sell; leave the full range for week two.
- Load cost prices with the selling prices before the first stock count, or margin reporting starts blind.
- Add the online channel only after the counter figures are trusted for a full week.
Every sector follows the same five phases — prepare, set up, load, rehearse, go live — described in the onboarding guide, with the interactive checklist on the Resources page.
Retail questions
01/We have a shop and an online store. Do they share stock?
02/What happens when the internet drops at the counter?
03/Can we run several outlets from one account?
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Tell us how the work actually runs in your business — the paperwork, the handovers, the things that get re-typed. We will map it against the platform and say plainly which parts fit.