Orders, recipes and food cost from the same records
Counter, phone and app orders that do not talk, wastage estimated rather than measured, and food cost guessed at. SenangUrus connects the order, the recipe and the stock so the plate has a cost.
The five problems that bring this sector to us
These are the problem statements we hear in this sector before any software is discussed. None of them are solved by adding another screen — they are solved by two things sharing one record.
Orders from counter, phone and apps not connected
Counter sales, chat orders and marketplace orders land in one system, with delivery and pickup options set per channel.
Stock and wastage estimated rather than measured
Raw materials carry ingredients, proportions and wastage percentages, so production consumes stock the way the kitchen actually does.
Peak-hour service depends on who is on shift
Shifts, attendance and permissions are set per role so the till and the kitchen behave the same whoever is working.
Delivery commissions and costs unclear per outlet
Outlet tills, expense records and reports per outlet show what each channel and branch actually leaves behind.
No reliable view of item profitability
Recipes carry a production cost percentage, and sales report by item so the menu can be read for margin.
What SenangUrus actually does about each one
Read down the middle column: each answer names a capability that exists in a shipped module, and the right column links straight to it. Where a capability sits in a higher edition, the chip says so.
| The problem | What the system does | Modules |
|---|---|---|
| Orders from counter, phone and apps not connected | Counter sales, chat orders and marketplace orders land in one system, with delivery and pickup options set per channel. | DNACounter Sales And Billing DNAWhatsApp Storefront |
| Stock and wastage estimated rather than measured | Raw materials carry ingredients, proportions and wastage percentages, so production consumes stock the way the kitchen actually does. | BusinessProduction & Recipes |
| Peak-hour service depends on who is on shift | Shifts, attendance and permissions are set per role so the till and the kitchen behave the same whoever is working. | DNAStaff Roles And Commissions BusinessHR & Payroll |
| Delivery commissions and costs unclear per outlet | Outlet tills, expense records and reports per outlet show what each channel and branch actually leaves behind. | DNABusiness Reports And Analytics DNAAccounting Ledger And Expenses |
| No reliable view of item profitability | Recipes carry a production cost percentage, and sales report by item so the menu can be read for margin. | BusinessProduction & Recipes DNASales Reports And Analytics |
Modules that matter here — and the ones you can ignore for now
Most businesses in this sector do not need the whole catalogue. This is the shortlist we configure first; everything else stays switched off until it earns its place.
Production & Recipes
Ingredient proportions, wastage and production cost
SenangUrus DNA
Outlets billing through the counter, with production and payroll added where you cook in-house.
Recipes and production live in Business; a single counter with no kitchen production can run on DNA alone.
How a rollout runs here
- Load the menu with recipes and costed ingredients before the first production run.
- Bring the busiest outlet across first, and reconcile the closing figures against the old register for a week.
- Set wastage percentages honestly from the start — an optimistic recipe produces an optimistic margin.
Every sector follows the same five phases — prepare, set up, load, rehearse, go live — described in the onboarding guide, with the interactive checklist on the Resources page.
Food & Restaurant questions
01/Can we cost the menu properly?
02/Do we have to buy kitchen display hardware?
03/How does stock work with ingredients?
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Open the sector pageBring your own process to the session
Tell us how the work actually runs in your business — the paperwork, the handovers, the things that get re-typed. We will map it against the platform and say plainly which parts fit.