What’s new in SenangUrus

Have the following ready BEFORE you register an account, so the setup runs smoothly without interruptions.

• Store basics — store name, business type (grocery / restaurant / fashion, etc.), address and phone number.This is the store identity used on receipts and invoices.
• A list of your main products or services, with both selling price and cost price (needed for profit reporting later).Cost price is what drives margin reports.
• Store logo in JPG/PNG format (for receipts, invoices and the app).A square or wide logo works best on receipts.
• At least one device (smartphone, tablet or computer) with a stable internet connection at the counter.One device at the counter is enough to start.
• An official store or owner email address for account registration (avoid a shared personal email).Use an email the business controls — it owns the account.
• (If applicable) Your business tax registration number for the Tax settings.Only if your business is registered for sales or service tax.

See chapters 2.1–2.2 of the user guide for the full screens.

• Open https://dna.senangurus.com/portal/register and register an account (full name, email, password).Start from the sign-in page — never from a link in an email.
• Fill in the first store details (store name, shop type, country, currency, timezone) in the same form.Store name appears on receipts and invoices.
• Click Create Account & Store, and confirm the registration email if prompted.Check your spam folder if the confirmation does not arrive.
• Sign in to the web portal (https://dna.senangurus.com/portal/login) using the owner account.The owner account has full access — keep it to yourself.
• Download the ‘DNA by SenangUrus’ mobile app from Google Play Store (Armiena Publishing).The mobile app is the POS at the counter.
• Sign in to the mobile app with the same account, and confirm the data syncs successfully.Confirm the dashboard shows the same store data as the portal.

Administration → Settings → Store Information (web portal).

• Complete Store Information — name, address, phone number and store email.These appear on every customer-facing document.
• Upload the store logo.Used on receipts, invoices and the app.
• Confirm or set the currency and timezone correctly.A wrong timezone shifts your daily closing reports.
• Set the default tax rate (if the business is subject to sales or service tax).Only if you charge SST.
• Set Receipt Settings — the information printed on receipts (name, address, logo, QR).Preview the receipt before you print at the counter.
• (If you issue PDF invoices) Set up Invoice Settings.Skip this if you only issue counter receipts.
• Change the owner PIN from the default to your own private PIN.Do this before anyone else touches the device.

Products & Inventory (web portal) — create categories before adding products.

• Add at least 3–5 product categories that match the store's product types.Categories make the POS screen navigable.
• Add your first product — name, category, selling price, cost price and stock quantity.Cost price is required for profit reporting.
• Upload product images (recommended, so cashiers can recognise items on the POS screen).Speeds up checkout and reduces wrong-item sales.
• Set a low stock threshold for important or fast-moving products.Drives the low-stock alert on the dashboard.
• (If you have many products) Use Import Products to upload in bulk from a file.Use the template file — do not retype hundreds of items.
• (If applicable) Set up product variants for items that differ by size or colour.Variants keep stock per option.
• Review every product's selling price — check nothing is left at RM0 or blank.A RM0 price reaches the till and the receipt.

Finance (web portal).

• Add at least one payment method (for example: cash).Cash is usually first; add the rest next.
• Add other payment methods if relevant (card, bank transfer, QR / online).Add each method your counter actually accepts.
• (If you accept online payments) Connect the payment gateway and enter the API credentials.Gateway credentials come from your provider.
• Create basic expense categories (rent, utilities, salaries, supplies) for daily expense records.Ready-made expense categories save time later.

Administration → Printers / Devices & Backups.

• Connect the receipt printer (Bluetooth / USB / network) according to the printer type.Pairing differs by printer type — test before the counter opens.
• Print one sample receipt to confirm the format is neat and complete.Check alignment, logo, tax lines and totals.
• Check how many devices can be signed in simultaneously under your subscription plan.Depends on your plan's device allowance.
• Enable or check automatic backup to Google Drive (Backup & Restore).Automatic backup to Google Drive — confirm it is on.

Administration → Staff. Skip this section if the owner runs the store alone.

• Add a staff account for each cashier or employee.One account per person, not one shared login.
• Set each staff member's access permissions by role (e.g. POS only, no access to reports or finance).Least privilege: cashiers do not need finance access.
• Give each staff member their quick sign-in PIN and explain how to use it for shift changes.The PIN is for fast shift changes on a shared device.
• Train staff on the basics: open the cash register, make a sale, check out, close the register.Four actions cover 90% of a cashier's day.

Run a full simulation BEFORE the real opening day — use test data, not real sales.

• Open the cash register (enter the opening balance and operator PIN).Opening balance is the float in the drawer.
• Make one test sale on the Point of Sale screen (add products to the cart).Use a product you can easily identify later.
• Complete checkout — select the customer, choose the payment method, confirm Pay.Try both a walk-in and a named customer.
• Confirm the receipt prints correctly (store name, items, total, logo).This is what your customer walks away with.
• Check the test sale appears in Orders and Reports.Sales must reach the reports immediately.
• Close the cash register — count the closing balance and compare it with the expected figure.Variance must match the cash in the drawer.
• Check or print the daily Z-report to confirm the test sales figures are correct.The Z-report is your daily control document.

Customers & Sales (web portal) — skip if the store only does walk-in retail.

• Add your first customer record (name, phone).Needed for quotations, invoices and statements.
• Create one sample quotation.Quotation → invoice keeps the same reference.
• Generate one sample invoice in PDF format.Check the layout before sending it to a real customer.
• Test the Held Order function — park an order and resume it later.Useful at a busy counter with one customer ahead.

Administration → Devices & Backups.

• Confirm automatic backup to Google Drive is active.Check the last backup date, not just the toggle.
• Run one manual backup as a first test.Prove the restore path before you need it.
• Confirm the owner PIN and account password are not shared with outsiders.Nobody from SenangUrus will ask for them.
• Review the linked devices list — make sure only your own store devices are listed.Remove anything you do not recognise.

Onboarding completion confirmation — the owner signs the original document.

• Delete or set aside all test data (sample products, sample customers, test sales) if needed.Test sales would distort your first month's reporting.
• Review ALL settings one last time (settings, receipt, tax, payment methods).One full pass, with the owner present.
• Tell every staff member that the new system is officially in use from a specific date.Write the date down and brief every shift.
• Mark the official go-live date on the front page of this document.The signed-off date is the start of live reporting.