Repair & Service Jobs
Track every repair from intake to collection
What it does
Repair & Service Jobs gives outlets one place to log a customer device, record what is wrong and track the job to collection. Each record carries a due date, completion date, status, brand, device model, serial number, defect notes and a repair checklist. Spare parts and services are set up per device model, and service rates can follow wholesale, retail or outlet price groups.
Who uses it
Service counter staff and technicians at each outlet record intake details and update job status. Outlet supervisors and head office use the same records to check open jobs, due dates and completion, while parts and service pricing stay with whoever maintains the price groups.
Where it fits
On the SenangUrus Business platform, Repair & Service Jobs extends the outlets and locations you already run, so a branch can take in a device and head office can still see and price the work. It sits alongside the platform's selling price groups and service staff setup, so repairs are quoted and staffed on the same rules as the rest of the business.
What it supports
- Repair Job Records
- Due And Completed Dates
- Job Status Tracking
- Device Brands And Models
- Serial Number Capture
- Repair Checklists
- Defect Notes
- Spare Parts And Services
- Parts By Device Model
- Service Price Groups
- Service Staff Assignment
- Booking And Appointment Slots