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Front Office & Customer

Hotel & Front Desk

Rooms, rates and guest stays under one desk

What it does

Run a traditional hotel property from one front desk screen. Set up room types and their rates, take bookings against a calendar, and handle check-ins and check-outs as guests arrive. Day-wise and seasonal rates let weekend and peak-season pricing differ from the weekday default, while extras, coupons and emailed confirmations round off each stay.

Who uses it

Front desk staff, reservations teams and duty managers work the arrivals, departures and walk-in bookings day to day. Property owners and managers use the booking and rate settings to decide how rooms are priced and released across the season.

Where it fits

Hotels and guesthouses running on SenangUrus Business take bookings and route room charges through the same sales records the rest of the property uses, with extras and services added to the booking before payment. Room prices follow the platform selling price groups, so front desk and management work from one rate card rather than a separate sheet.

What it supports

  • Room Type Management
  • Booking Management
  • Booking Calendar
  • Guest Check In And Check Out
  • Default Room Pricing
  • Day Wise Rates
  • Seasonal Pricing
  • Per Guest Pricing
  • Reservation Holds
  • Booking Extras
  • Coupon Discounts
  • Room Amenities
  • Booking Email Notifications
  • Booking Reports

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