Workflow Automation
Automate the repeated steps in everyday business processes
What it does
Workflow Automation lets you draw a process once and let the system run it. Build triggers, conditional branches and action sequences on a visual canvas, then apply them to leads, customers, contracts, projects, tickets and expenses. Every run is logged step by step with status and duration, and the history exports to Excel, PDF or CSV.
Who uses it
Operations managers, team leads and administrators who design and maintain the processes the business runs on.
Where it fits
Workflows act on the same sales, customer, contract and expense records held elsewhere, so an automation can raise a task, move a deal stage or notify an owner without anyone re-keying the data. Category-level rights follow existing roles, keeping automated changes inside the permissions each team already holds.
What it supports
- Drag And Drop Builder
- Trigger And Condition Rules
- If Else Branching
- Global And Private Workflows
- Reusable Task Templates
- Bulk Workflow Actions
- Execution Logs
- Exportable Audit Reports
- Pending Event Tracking
- Workflow Categories
- Granular Access Control
- Failure Notifications