Sales & CRM
Omni Channel Sales
Sales & CRM
Module 30 of 45
Sell from store, portal, POS and online storefronts together
What it does
Take orders through the channels your customers already use: counter selling, your client portal, manual and pre-orders, and connected online stores. Every order lands in a single list with its details, processing state and stock check. Shipments are tracked from the same record, so the team works from one queue.
Who uses it
Retail and online sales teams, counter staff and fulfilment coordinators working from one order queue.
Where it fits
Every channel draws on the same product catalogue and stock, so availability is checked before an order is confirmed. Invoices, payments and returns flow into accounting, and channel performance rolls up into sales reporting.
What it supports
- Order Management
- Order Details View
- Order Processing
- Automated Inventory Check
- Shipment Management
- Manual Order Entry
- Pre-Order Channel
- Client Portal Store
- POS Shift Management
- POS Payment Processing
- Barcode Scanning
- Online Store Sync
- Loyalty Point Redemption