Customer Loyalty & Memberships
Reward repeat customers with points and tiers
What it does
Give customers points for what they spend and let them redeem those points against purchases, coupons or a higher membership level. Membership levels carry their own product and category offers along with a discount, and each level or points balance can be given an expiry date. Points tables and logs show staff and customers how every balance was earned.
Who uses it
For retail and sales teams, marketers and support staff who run a customer rewards scheme.
Where it fits
Points are earned from real purchases and redeemed against orders or invoices, so a balance reflects the customer's actual trading history. Redeeming points against an invoice reduces the amount due, which keeps the cost of rewards inside the same sales figures finance already reports on.
What it supports
- Points Per Amount Spent
- Points Per Product Category
- Coupon Generation
- Minimum Points Threshold
- Coupon Expiry Notifications
- Membership Levels
- Level Discounts
- Membership Expiry Dates
- Points Expiry Rules
- Partial Payment With Points
- Points To Coupon Conversion
- Customer Points Log
- Admin Points Table
- Redeem On Invoice