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Add-on Modules

WhatsApp Storefront

Sell from the chat app your customers already use

What it does

The storefront puts a product catalogue inside WhatsApp, where customers already send messages. Shoppers browse the catalogue, place an order in the chat and the order lands in SenangUrus for fulfilment, with coupons, discounts, delivery and pickup options applied. You decide which categories stay visible, and the storefront theme can be set to suit the brand.

Functions in this module

  • Catalogue Inside WhatsApp
  • Share Products In Chat
  • Orders Placed In Chat
  • Orders Land For Fulfilment
  • Category Visibility Controls
  • Storefront Look And Layout
  • Coupons And Discounts
  • Delivery And Pickup Options

Where it fits in the business

WhatsApp Storefront is an add-on switched on in addition to the core edition, giving the business a second sales channel beside the counter and any online store. Orders raised in the chat arrive with the other sales in the same records, so stock, accounts and reporting stay in one place. A business account with the messaging provider is required.

Owners of small retail, pharmacy and food businesses whose customers already message them for orders, and the staff member who packs and arranges delivery. Shop assistants share the catalogue and answer chats, while the storekeeper and accounts clerk see the resulting orders alongside counter sales.

Included with SenangUrus DNA

  • Runs on the same database as the counter, stock, purchasing and the ledger.
  • Access is granted per role, and per outlet or warehouse where the business has more than one.
  • Delivered with setup, data migration and training for the staff who will use it daily.
Questions

About the WhatsApp Storefront module

01/Is WhatsApp Storefront included in SenangUrus DNA?
It is part of the SenangUrus DNA module library. Core modules are included in the subscription; add-on modules are quoted separately and switched on for the business that needs them. Either way it is configured during implementation, not left to you to set up.
02/Does it work with several outlets?
Yes. It runs on the same product, customer, stock and account records as the rest of the edition, and access can be limited to one outlet or opened across all of them.
03/What does setup involve?
Configuration of the module around your documents and process, migration of the data it depends on (products, suppliers, customers, opening stock or balances), permissions per role, and training for the staff who will use it daily.
04/Can it be tailored?
Documents, fields, approval steps and reports are configurable. Where a requirement is genuinely unique to your business, custom work is scoped separately and quoted before it starts.
Next step

See WhatsApp Storefront with your own products

We will run the module on your catalogue and your documents, so you can judge it against the way the counter and the office work today.