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Front Office & Customer

Hotel & Front Desk

Rooms, rates and guest stays under one desk

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What it does

Run a traditional hotel property from one front desk screen. Set up room types and their rates, take bookings against a calendar, and handle check-ins and check-outs as guests arrive. Day-wise and seasonal rates let weekend and peak-season pricing differ from the weekday default, while extras, coupons and emailed confirmations round off each stay.

Functions in this module

  • Room Type Management
  • Booking Management
  • Booking Calendar
  • Guest Check In And Check Out
  • Default Room Pricing
  • Day Wise Rates
  • Seasonal Pricing
  • Per Guest Pricing
  • Reservation Holds
  • Booking Extras
  • Coupon Discounts
  • Room Amenities
  • Booking Email Notifications
  • Booking Reports

Where it fits across your outlets

Hotels and guesthouses running on SenangUrus Business take bookings and route room charges through the same sales records the rest of the property uses, with extras and services added to the booking before payment. Room prices follow the platform selling price groups, so front desk and management work from one rate card rather than a separate sheet.

Front desk staff, reservations teams and duty managers work the arrivals, departures and walk-in bookings day to day. Property owners and managers use the booking and rate settings to decide how rooms are priced and released across the season.

Included in SenangUrus Business

  • Runs on the same database as outlet sales, stock, accounts and people records.
  • Access is granted per module and per outlet, so each location sees its own scope.
  • Delivered with implementation, data setup and training for counter and office staff.
Related modules

Often used with hotel & front desk

Front Office & CustomerRepair & Service JobsTrack every repair from intake to collection Front Office & CustomerCustomer CRMTrack every lead from first contact to paying customer Back Office & PeopleAccounting & BookkeepingBranch-aware ledgers, journals and reports for multi-outlet books Back Office & PeopleSpreadsheet WorkspaceWork on sheets without leaving the platform
Questions

About the Hotel & Front Desk module

01/Is Hotel & Front Desk included in SenangUrus Business?
Yes — it is part of the SenangUrus Business module library. Your plan sets how many business accounts and logins you have; the module is switched on during implementation.
02/Does it work across several outlets?
It runs inside SenangUrus Business and shares outlet, stock, customer and account records with the rest of the edition. Access can be limited to one outlet or opened across the group, so reporting stays consistent either way.
03/What does setup involve?
Configuration of the module for your process, migration of the data it depends on, permissions per role and outlet, and training for the staff who will use it daily.
04/Can it be tailored?
Documents, approval steps, fields and reports can be configured. Where a requirement is genuinely unique, custom development is scoped separately.
Next step

See Hotel & Front Desk on one of your outlets

We will walk through the module using your own products, outlets and staff roles, so you can judge it against the way the business runs today.

Book a demo See all modules