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Analytics & Growth

Marketing Automation

Automate campaigns across email and SMS channels

What it does

Run marketing campaigns from one database of contacts, segments and assets. Forms collect interest, segments group people by behaviour or profile, and workflows trigger emails or SMS messages at the right moment. Reports cover every campaign, channel, form and asset, along with the leads and points those activities generated.

Functions in this module

  • Segments Management
  • Assets Management
  • Forms Management
  • Campaign Management
  • Email Channel Management
  • SMS Channel Management
  • Point Management
  • Stage Management
  • Workflow Builder
  • Email Builder
  • Campaign Reports
  • Channel Performance Reports
  • Lead And Point Reports
  • Email And SMS Templates

Where it fits on the platform

Contacts captured by forms become leads in the sales pipeline, and points recorded against them reward activity over time. Campaign results sit next to the customer data the sales team works from, so follow-up starts with the same record marketing created.

Marketing teams, campaign managers and growth staff working with leads and customers.

Included in SenangUrus 360

  • Runs on the same database as finance, stock, sales and people records.
  • Role-based permissions, so access is granted module by module.
  • Delivered with implementation, data setup and training by our team.
Questions

About the Marketing Automation module

01/Is Marketing Automation included in SenangUrus 360?
Yes — it is part of the SenangUrus 360 module library. Your plan determines how many business accounts and users you have; the module itself is switched on during implementation.
02/Can we run this module on its own?
It runs inside SenangUrus 360 and uses the platform's shared records — customers, products, accounts and users. That is what keeps reporting consistent instead of needing an integration.
03/What does setup involve?
Configuration of the module for your process, migration of the data it depends on, permissions per role, and training for the people who will use it daily.
04/Can it be tailored?
Documents, approval steps, fields and reports can be configured. Where a requirement is genuinely unique, custom development is scoped separately.
Next step

See Marketing Automation on your own data

We will run one of your real transactions through the module in a 45-minute session, so you can judge it against the work you do today.