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Analytics & Growth

Advanced Social Media Analytics

Track five social platforms from one workspace

What it does

Follow how your brand performs on Facebook, Instagram, TikTok, X and YouTube without switching between five dashboards. Workspaces hold your social accounts and raw data, with manual entry, import and synchronised collection for each platform. Clients see the same headline and channel views through a read-only analytics portal.

Functions in this module

  • Workspace Management
  • Social Account Connections
  • Facebook Analytics
  • Instagram Analytics
  • TikTok Analytics
  • X Analytics
  • YouTube Analytics
  • Raw Data Import
  • Scheduled Synchronisation
  • Overview Engagement Metrics
  • Audience Growth Tracking
  • Per-Platform Settings
  • Client Portal Analytics

Where it fits on the platform

Each social account you track is held against the same customer and company records used by sales and support, so campaign work and account history stay in one place. Analytics views are available to staff and, through the client portal, to the clients whose channels you manage.

Social media managers, marketing analysts and agency client-service teams who report on channel performance.

Included in SenangUrus 360

  • Runs on the same database as finance, stock, sales and people records.
  • Role-based permissions, so access is granted module by module.
  • Delivered with implementation, data setup and training by our team.
Questions

About the Advanced Social Media Analytics module

01/Is Advanced Social Media Analytics included in SenangUrus 360?
Yes — it is part of the SenangUrus 360 module library. Your plan determines how many business accounts and users you have; the module itself is switched on during implementation.
02/Can we run this module on its own?
It runs inside SenangUrus 360 and uses the platform's shared records — customers, products, accounts and users. That is what keeps reporting consistent instead of needing an integration.
03/What does setup involve?
Configuration of the module for your process, migration of the data it depends on, permissions per role, and training for the people who will use it daily.
04/Can it be tailored?
Documents, approval steps, fields and reports can be configured. Where a requirement is genuinely unique, custom development is scoped separately.
Next step

See Advanced Social Media Analytics on your own data

We will run one of your real transactions through the module in a 45-minute session, so you can judge it against the work you do today.